GENERAL
Which printer model I should use ?
Zebra GK420d
What size label do I need to use ?
4″ X 8″ – Direct Thermal Paper Labels
How do I install the printer ?
Please click here
How to loading media in printer ?
Please click here
My label does not print correct what do I do ?
Please contact [email protected]
DIRECT BOOKING
How do I book a shipment ?
1. Fill all required fields for COLLECTION ADDRESS (SHIPPER)
2. Fill all required fields of DELIVERY ADDRESS (CONSIGNEE)
3. Fill all required fields of SHIPMENT DETAILS
4. Click Get Services then you will get the available services popup
5. Select the services of your choice, then you can select the Collection Date and Time
6. Add any Missing Information
7. Your selected service will appear at the bottom of the page.
8. Please provide Content Explanation. Either one of the predefined texts, or select Other to type in free text
9. Scroll down then Click Place Booking
then You will get booked details
10. Click Print , the system will allow you to save the Label PDF file to your folder
How do I track a shipment ?
Tracking function is under development
There is an issue with the booking who do I contact ?
Please contact [email protected]
EXPRESS SOLUTIONS
How do I book a shipment ?
1. Create CON Tab —> Click on the Actions of CON line
2. The Quick Booking Tab will open. Fill all required fields of COLLECTION ADDRESS
3. Fill all required fields of DELIVERY ADDRESS
4. Fill all required fields of SHIPMENT DETAILS
5. Fill all required fields of CUSTOMS DECLARATION
6. Click Get Services. The available service popup will show up.
7. Select the service of your choice, then you will see the selection at the bottom of the page
8. Click Place Booking. This will show you the booking details page.
9. Click Print. The system will allow you to save the PDF label file.
10. Open the Label PDF file then Print to your Barcode Printer
How do I track a shipment ?
1. Select the Shipments Tab. You can search for a shipment by entering the CON and then clicking the Search button.
2. A popup will show you the Tracking Details
There is an issue with the booking who do I contact ?
Please contact [email protected]
BREAK BULK
How do I book a shipment ?
1. Open Quick Booking Tab. Fill all required fields of COLLECTION ADDRESS
2. Fill all required fields of DELIVERY ADDRESS
3. Fill all required fields of PURCHASE ORDER
4. Click the Package Icon to see the available services.
Select the services of your choice
Then it will show under your Job section
5. Custom Fields. You can define 3 extra fields as Text or as a Dropdown value.
6. Click Place Order
You will be forwarded to the Shipments Page.
8. Click Actions then select Create Carton
9. Select a Carton Name of your choice, fill Pieces and Carton QTY
** Optional +Add Carton Size then Save
10. The last action is Generate Label, please click.
11. Generate Label
Click Edit Icon
Then provide the Missing Information.
After clicking +Generate Label, a Process popup will show.
Wait for the Process to complete. Then you can check by clicking View Detail
How do I track a shipment ?
Tracking function is under development
There is an issue with the booking who do I contact ?
Please contact [email protected]